Project Management – a Systems Approach to Planning, Scheduling, and Controlling – 11th edition, by Harold Kerzner, Ph. D. Published by Wiley

1.    What is a “single-line-of-command” organization? Why would employees used to such an organizational structure find it difficult to work with more than one boss

at a time, as they would if they were reporting to both a project manager and a line manager at the same time?

2.    Jim is a project manager for a project that requires twelve months to be completed. During the 7th, 8th, and 9th months, he needs two team members with special

qualifications. The functional manager associated with these team members has promised that these people will be available two months before they are needed on the

project. If Jim doesn’t assign them to his project at that time, they will be assigned elsewhere and Jim will have to make do with whoever is available later on. What

should Jim do? Make any assumptions necessary to support your answer.

3.    Imagine that you are a project engineer on a high-technology project. As your project begins to wind down, the project manager asks you to write a paper about

the project so he can present it at a technical meeting. His name goes first on the paper credits. Should this be a part of your job? How do you feel about this


4.    As a project nears completion, the project manager may find that the functional people on the project are more interested in finding a new role for themselves

than in giving their best effort to the current task. How does this relate to Maslow’s hierarchy of needs, and what should the project manager do?

5.    Your company just hired a senior manager with two masters degrees in engineering. This engineer is quite competent, and has worked well as a loner for the past

twenty years. He has just been assigned to the Research and Development phase of your project. You, as project manager, must insure that he works well as a team member

with other functional employees, and not as a loner. How will you accomplish this? If this engineer persists in wanting to be a loner, should you fire him?

6.    Last month, Alice completed an assignment as chief project engineer on Project X. It was a great assignment; Alice and all other project personnel were kept

fully informed by the project manager about all project activities. Alice is now working for a new project manager who tells his staff only what they have to know in

order to get their job done. What can Alice do about this situation? Can this be a good situation? Why or why not? Which management style would you prefer?

7.    Is it possible for a project manager to improve his time management skills by understanding what motivates his team? Why or why not?