1. List and explain the four interfaces, and the components of the four interfaces, of the SHELL model
2. Explain the progressive relationship between human physiology, human psychology, human performance and performance limitations, and human error. Illustrate that progression with general examples.
3. Explain how aviation safety can be improved by improving the hardware through ergonomics and human factors design considerations. Provide examples.
4. Explain the human factors issues related to an aviation operation other than fixed-wing flight operations (for instance, air traffic control, maintenance, airport operations, helicopter, UAV, or Nextgen).