Six Sigma focuses on creating an organizational climate that fosters and supports continuous improvement. Such improvement in quality begins a chain reaction that involves fewer delays, better use of resources, and fewer mistakes. This, in turn, results in increased market share and a more profitable company. (Six Sigma, p. 15)
Dr. Edwards Deming developed a series of 14 points that serve as a guide for management to improve all facets of an organization – from daily operations to leadership to empowering all levels of employees.
Review Deming’s 14 Points and respond to the following:
Consider your own place of employment or that of a friend or family member. Briefly describe this organization and identify its core business.
From your point of view, analyze each of the 14 Points as they relate to your choice of organization.
Identify the strengths and the weaknesses. How would you improve the processes in this organization?
Which of Deming’s 14 points do you find the most interesting? Explain why you selected this particular point.
Criteria for Grading
60% content and organization – Clear descriptions meeting the criteria specified in the outline of points to cover; logical and uniform sequence, proper APA citation of sources used
25% written communication – Clearly and concisely written; proper sentence and paragraph structure; grammar and spelling.
15% value added reply posts, based on the criteria provided.
NOTE: Any evidence of plagiarism will result in an automatic F in this assignment and possibly the course itself.