resilience in health care providers while embedding a vision of zero avoidable harm into the culture of the health care system.

The goal of this chapter is to discuss how to develop resilience in health care providers while embedding a vision of zero avoidable harm into the culture of the health care system. Achieving this vision requires a risk management strategy that includes (1) identifying risk–finding out what is going wrong; (2) analyzing risk–collecting data and using appropriate methods to understand what it means; and (3) controlling risk–devising and implementing strategies to better detect, manage, and prevent the problems from occurring (Dickson, 1995). What is the goal of clinical risk management? this is a Discussion Question. I need two