Xerox knowledge sharing model

Assignment Question
critically evaluate the benefits and the limitations of utilising information and
communication technologies, in particular social networking technologies, in knowledge
management for Xerox company

Further Guidance
There are plenty of other academic journal articles available on this topic; try searching
via the e-journal system to supplement the course material.
You should employ appropriate examples to illustrate your answer,
Do not simply copy examples from other sources, such as the module
booklet or text book, as this does not demonstrate your ability to understand or apply the
material. You are expected to demonstrate:
1. An understanding of the nature of ‘knowledge work’ and ‘knowledge workers’ as
distinct categories of work and worker;
2. An appreciation of the ways in which such ‘knowledge work’ and ‘knowledge
worker’ may be helped or hindered by certain features of an organisation, such as
cultural context, reward systems etc;
3. An understanding of the role of social networking technologies to support
knowledge work and motivate knowledge workers; and
4. An ability to apply the above through examples – these should not simply be
illustrations drawn from the module booklet or module readings, but those that
arise from drawing upon personal experience of organisations and/or examples you
have sourced via your own searching