Using an industry of your choice. Discuss the influence of emotional labour on the employee/employer relationship
1. Critically evaluating the published literature, relating to the chosen title
2. Reflecting upon the alternative approaches adopted in the literature and commenting on their relative strengths and weaknesses
3. Analysing the issue/ question in light of the literature and related knowledge
4. Synthesising ideas from a range of sources into appropriate conclusions
5. Evaluating alternatives and make recommendations where appropriate
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