Difficult Employees

In dealing with problem subordinates, my case exercise book (Mainiero, Lisa A. and Tromley, Cheryl L. 1989. Developing Managerial Skills in Organizational Behavior. New Jersey: Upper Saddle River: Prentice Hall. ISBN: 0-13-208190-3 – Chap. 2) suggests direct confrontation or alternatively writing a letter.

Similar to the first, my Bramson (attached) HO suggests direct action for competing peers.

Write a brief comparison of the techniques suggested by these authors

Must cite the “Developing Managerial Skills in Organizational Behavior” text.